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FBC Bank » Convenience Banking » Telephone Banking User Guide


Telephone (Ext 2155/6 or Toll Free 08004179/80 or 774755/775117)

Account Access Codes
Send a text message:
(LIST ACCOUNT)
This will send back a list of access codes and account numbers.
Current Account - 1
Savings Account - 2
Investment Account - 3

Staff codes are different
Current Account - 1
Shadow Account - 2
Savings Account - 3
Sharesave Account - 4
Investment Account - 5

Funds Transfer ‘Transfer amount XY’
AMOUNT is the amount in dollars.
X – account access code for source account
Y – account access code for destination account

Order Cheque Book
Size is the number of leaves
X is the account access code assigned to the account e.g. (Checkbook 50 2)

Bill Payment Access Codes
‘List Bill’ – will send back a list of bill payment recipients and their codes.
The codes are defined as and when they are linked.

Bill Payment ‘Payment Amount X Y’
Amount is the amount in dollars.
X – is the account access code for source account
Y – access code for bills you wish to pay.

Pin Change
‘Pin X Y’ X – Old Pin Y – New Pin

‘Help’ – generates help for all the comments

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