To view Telephone Banking User Guide Click Here

The telephone banking service uses an interactive voice recognition system which allows you to take instructions and respond via phone buttons.

What is it?
Banking using the telephone - mobile or landline.

Who can enjoy it?
Anyone with an FBC Bank Individual account

How do I get activated?
Fill in an application form at the nearest FBC Bank branch and submit for processing
You will get a profile and PIN number once you are activated

Available Services 

• Balance enquiry
• Inter-account funds transfer
• Mini-statement request
• Order cheque book
• Linked bills enquiry
• Bill payment

Security
Secure banking through a profile number and PIN number
By calling our toll-free number 08004179/80 , you can use our 24 Hour Telephone Banking service .