Contact Us

We value your feedback, because it enables us to serve you the way you deserve. Your input keeps us in tune with what you want and makes us better at what we aspire to do, to exceed your expectations. We are happy to hear your thoughts through the Help Centre contact details, live chat platform, customer feedback registers in our branches for any complaints, compliments and suggestions.

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Contact Details

Head Office

6th Floor FBC Centre
45 Nelson Mandela Avenue
P.O. Box 1227
Harare, Zimbabwe 

Telephone: +263-242- 700 312 / 797 770, 708 071 / 2
Telex: 24512 FIRSTB ZW
Swift: FBCPZWHA
Fax: +263-242-700761

E-mail: info@fbc.co.zw

Help Centre

Whatsapp: +263 772 419 693, +263 772 152 647 or +263 732152 647
Tel: +263 242 704 481-82,
Toll Free: 080 800 26
Skype: FBC.Help.Centre

E-mail: help@fbc.co.zw