FBC Launches Send to Cell Service

Tuesday, February 9, 2021

FBC Launches Send-to-Cell Service–another trailblazing innovation from Zimbabwe’soverall winner of the Prestigious Banks and Banking Survey Award

FBC Bank (Zimbabwe’s overall winner of the Prestigious Banks and Banking Survey Award) launched a unique money transfer service that allows account holders to send funds tocell numbersacross all mobile networks in Zimbabweas part of the bank’s financial inclusion and digital transformation thrust.

The innovativeservice can be accessed through Mobile Moola USSD (*220#) and it allows the bank’s clients toenjoy the convenience of sending money to mobile/cell phonenumbers across all local networks using their mobile devices without the need for completing physicalforms or visiting a physical branch.

Commenting on the development, Roy Nyakunuwa (ActingHead-FBC Group Marketing) said, “These are indeed exciting times for the FBC brand, a major milestone as wecontinue toprovide the marketwith newand safe solutionsin line with the FBC Group’s new vision statement which aspires to “nurture sustainable solutions that enable the financial well-being of the communities we serve”.The FBC Send-to-Cell service addresses the financial needs of everyone in Zimbabwe who requires access to a secure, instant, convenient and affordable platform to send-or-receive funds locally.”

FBC Bank and Building Society clients are not required to register for the service. Existing Mobile Moola users must simply dial *220#, selectSend-to-Cell Optionand follow prompts in order to complete the transaction. Once the transaction has been successfully completed, the beneficiary or recipient of funds receives an SMSnotificationfrom FBC Bank as well asthe instructions onhow to redeem the funds.

The easy steps for SendingMoney to All Mobile Numbers via Mobile Moola USSD-*220#are outlined below:

  • Step 1: Dial *220#
  • Step 2: Select Banking Services
  • Step 3 : Enter PIN
  • Step 4 :  Select Option 3-Send to CellStep 5: Select Account Step 6: Enter destination mobile number Step 7: Enter amount you wish to send
  • Step 8:Enter Reference(Optional)
  • Step 9:Confirm the transaction by Entering 1

Clients will receive a notification that the transaction has been successfully executed

FBC Bankcontinues to be ahead of the curve in innovation and technology adoption. In  August  last  year,  the bank  launcheda  revolutionary  digital  on-boarding  service that  has  transformed  the  face  of  banking  in  Zimbabwe  by  allowing  clients to  opena wide  range  of  bank  accounts  using  their  mobile  phones.  Anyone  can  open  an  FBC account  via  *220#    or the  FBC  Mobile  Moola  app that  is  available  for  free  from Google Playstore or Apple Store. FBCis thefirst bank to enable customers to open a full banking account digitally without submitting papers at the branch in Zimbabwe, and all this in less than five minutes.

Issued on 09 February 2021

Roy Nyakunuwa-Acting Head of FBC Group Marketing
Group Marketing Division
FBC Centre, 45 Nelson Mandela Avenue
Harare, Zimbabwe
Phone: +263 242 707057/704608/783206
Cell: +263 731 306 861
Email: public.relations@fbc.co.zw
Website: www.fbc.co.zw