Ways to Bank

Ways to Bank

In today’s fast-paced world, moving your money around should be the least of your problems with FBC Bank .We believe utmost banking convenience is providing banking services to you wherever you are and at any time of the day and at a minimal cost. Come on in, we are always ready to do for business.

Mobile Banking App

To enable a richer mobile banking experience, FBC has launched a mobile banking app for iOS and Android users, designed enable customers to manage their money when and where they want, safely and quickly. This can be downloaded at no cost from Google play store (Android) or Apple App Store (iOS) using mobile internet connection.

Steps to download and install the app are outlined below: 

Step One: Installing FBC Mobile Banking app  

Google Play Store (for Android users)

Google Playstore

  1.  Open the Google Play Store app on your android mobile phone
  2.  The Google play store home screen comes up,
  3.  Tap the link written “Google play” on the top of the home screen and type “FBC Mobile Banking” and press enter.
  4.  The FBC Mobile Banking app will appear in the search results
  5.  Click the FBC Mobile Banking app link, this will open the install page for the Mobile app
  6.  Click install and the app will downloaded and installed to the mobile phone

 App Store (for iOS users)


  1.  Open the App Store on your iOS mobile phone
  2.  The App Store home screen comes up,
  3.  Tap the link written “Search” on the top right corner of the home screen and type “FBC Mobile Banking”
  4.  The FBC Mobile Banking app will appear in the search results
  5.  Click the FBC Mobile Banking app link and an installation window will pop up 6. Click “GET”, the download and installation will start 

NB. You may be prompted to provide your Apple ID Password before download starts, kindly type it in and click sign in and the download and installation will proceed.

After installation, an icon with an FBC logo captioned “FBC”will appear in your list of applications on the android or iOS mobile device.Click this app to open.

The first page will display a menu list with the following services that do not require login:

  •  ATM Locator: Locate all FBC ATMs across the nation by street address or GPS map
  •  Branch locator: Locate all FBC Branches across the nation by street address or GPS map
  •  About Us: Brief history about FBC
  •  Security Tips: Guidelines on how to use the FBC Mobile banking securely
  •  Help and Support: FBC Help centre contacts for any inquiries, queries and suggestions 

The user is required to log in in order to do the following banking transactions: 

  • Balance Inquiry: Instantly see your account balance.
  • Mini-Statement: This will show you a mini bank statement for the latest 6 transactions
  • Load MasterCard Prepaid: Load your prepaid MasterCard from you mobile phone with ease
  • Internal Transfer: Transfer funds internally (FBC-FBC) · Transfer to other Bank: Transfer money to another bank account in a different bank from your mobile phone
  • Send Money to cell phone: Send money to mobile users across all networks even non-account holders
  • Buy Airtime: Top up airtime to your mobile or to another mobile phone
  • Bill payments: Pay bills from a single place, with wide selection of billers to choose from 

Internet Banking

Enjoy lower banking costs and around the clock service when you sign up to our secure Internet banking facility for your personal or business use. You can also check your balance, view your statement, pay bills, settle your creditors, securely transfer money to another bank 24/7 hassle-free from anywhere in the world as long as you have an internet connection

Mobile Moola

Mobile Moola is FBC’s versatile and very popular mobile banking service that enables you to perform a wide variety of banking functions through your mobile phone anytime of the day.

  • Check your balance
  • Buy airtime for your phone or someone else
  • Get a mini-statement
  • Transfer funds within FBC
  • Inter-bank transfers(RTGS)
  • Send money to someone on a mobile phone
  • Pay bills

The product uses the Unstructured Supplementary Service Data(USSD) provided by the mobile network operators. Mobile Moola delivers unparalleled convenience to you 24/7 at a very low cost. Get your bank account on your finger- tips when you sign up to sync your personal account with this service.


Automated Teller Machines (ATMs)

With your FBC card Enjoy the convenience of transacting through our state-of-the-art ATMs anytime that suits you. Check your balance, pay bills, transfer funds and withdraw cash 24/7. This service is also available to you through other banks ATMs via the local ZimSwitch or MasterCard global ATM network. Check off-site and branch locations near you…


If you want an efficient system to settle dues to employees and suppliers at a minimal cost, then this is the facility for your business. Batch process all your payments through one seamless and secure system designed with your business needs in mind.