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Step into a New World of Endless Convenience with the Modernised FBC Mobile Banking Platform

Enjoy secure, reliable, fast, convenient and easy access to banking and insurance services in the comfort and privacy of your home or office via the newly modernised FBC Mobile Financial Services Platform. The service brings about a richer experience and ultimate convenience to you as our valued FBC Client, wherever you are and at any time of the day.

The platform has been designed to enable you to manage your money wherever you are.

New Features on the FBC Mobile Financial Services Platform

  • Ability to securely log in using fingerprint and facial recognition on supported devices
  • Ability to pay for your third-party vehicle Insurance
  • Ability to manage beneficiaries, giving you the freedom to add, modify or delete beneficiaries for bill payments, airtime purchases as well as internal and external bank transfers
  • Provision of a Foreign Exchange Calculator
  • Availability of Proof-of-Payment(POP) for transfers
  • Exciting and user friendly design for the USSD(*220#) platform and Mobile Application

How do I access the new FBC Mobile Application?

  • You must be registered for Mobile Moola with FBC Bank/ Building Society
  • Download the FBC Mobile Application on Google Play Store or Apple Store
  • Open the application from your home screen
  • Accept the terms and conditions
  • Enter mobile number
  • You will receive a One-time password (OTP)
  • Enter your Mobile Moola USSD pincode
  • Proceed as normal

How do l Access the Service on a Basic Phone (USSD) Platform?

  • Dial *220#

The following MOBILE MOOLA Menu will pop up on your screen
1. Banking Services
2. Insurance

  • Select Option 1 ( Banking Services) from the Menu
  • Confirm that you want to register
  • Enter your account number prefixed with the branch code(refer to branch codes below)
  • Enter the last four digits of your ATM card
  • Confirm details
  • You are now registered

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