How to Lodge a Claim | FBC Insurance

House owners/Householders Policies
Has your property been damaged and you now want compensation for the inconvenience? Don’t worry, here is how to quickly lodge a claim with us in record time

Complete all sections on your claim form with your contact details and exact time of loss.
Submit your claim with 3 repair/replacement quotations for the items lost or damaged.
Bring a police report for all theft and malicious damage claims

Motor Vehicle Claims
Traffic accident? No problem. Here is what you do…

Report accident/loss to the police within 24 hours. Get a written report or the Traffic Accident Record Book Number (T.A.R.B.) and we will follow up with the police on your behalf.
Complete all sections on your claim form with your contact details and a detailed report of how the loss occurred.
3 quotations with claim related repairs from your independent service providers.
Copy of both sides of the driver's license.

Summary of Documents required:

Type of Claim	Documents Required
Motor - ACCIDENT	Completed claim form Copy drivers licence Three repair quotations Police report Copy registration book *(write off ,insured retaining salvage)* Original registration book and vehicle keys *(write off, insured not retaining vehicle)*
Motor - WINDSCREEN	Completed claim form Three repair quotations
Motor - THEFT	Completed claim form Police report Original registration book and vehicle keys