Yako Insurance

1. What is yako?

  • yako is a car insurance service which allows you to insure your vehicle ,motor or car in the comfort of your home.

2. How do I benefit from yako?

  • Convenience through purchasing insurance anywhere anytime,24/7
  • Cost-effective to both the customer and FBC
  • Quick and seamless

3. How Do I register for yako?

  • Dial *220#
  • Choose Option 2 for ‘Insurance Services’ option
  • Choose Option 1 to register
  • Choose Option 1 to read and accept terms and conditions
  • Enter ID No.
  • Enter last name/surname
  • Enter date of birth
  • Press 1 to confirm registration

4. How do I register my vehicle?

Registration can be for one or more vehicles

  • Dial *220#
  • Choose Option 1 for vehicle registration
  • Enter vehicle registration number
  • Enter vehicle make
  • Select relevant insurance type
  • Select relevant body type
  • Select insurance cover type

5. How do I get a quote?

3 Options are available for products i.e. My Drive, Comprehensive, Third Party insurance.

  • Dial *220#
  • Choose Option 2 for Quote
  • Choose Option 1 for MyDrive , 2 for Comprehensive ,3 for Third Party

6. How do I pay?

  • Select ‘Yes’ to pay-
  • Choose Option 1 for payment through Bank
  • Choose Option 2 for payment through Ecocash
  • Choose OneMoney

7. Payment Methods Procedures

Option 1- Payment through Bank

If you select Option 1 (Payment through bank), the following screen will pop up:

option1

Option 1- FBC
Choose Option 1 if you are an FBC Bank or Building Society account holder. If you select FBC, the system will request for your PIN to confirm the payment. Enter the PIN number for your FBC account to initiate the payment.

option1

Option 2- Other Bank
If you select Option 2(Other Bank), a list of local banks will be displayed. Select your bank and you will receive an SMS with instructions for how to pay for yako using your bank. For example, if you select Option 1(MyCash), the following screen will be displayed:
Available Banks Menu

SMS with Instructions for How to pay using Mycash

Option 2- Payment through Ecocash

  • Under Ecocash, Select Merchant Option 1 and the following screen will be displayed.

Follow instructions on the SMS Message to pay

Option 3- Payment through OneMoney

  • Under OneMoney, select Merchant Payment and the following screen will be displayed

Follow instructions on the SMS Message to pay